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Welcome to the CRC Blog

14/11/2012 13:47:09:
Hello and thanks for visiting the CRC blog. Our customers often ask us for advice and we're always h...

Servicing, Repairs & Recycling

Our commitment to corporate re-use and recycling

In an era of massive growth in electronic equipment and Information Technology (IT) the UK is responsible for producing about 900,000 tonnes of electrical and electronic waste each year including many office machines. Legislation is in place to encourage businesses to recover, recycle and re-use machines in order to cut down on industrial waste and the harmful effects this can have on the environment, wildlife and human health.

Close up of CRC engineer repairing a customer's machine

CRC is proud of its long-standing ethos and commitment to repair, service and maintain most kinds of electronic office equipment. For more than 30 years we have recognised the need to maximise the re-use potential of equipment and minimise their impact on the environment. Alternatively if you do want to dispose of your old electronic office equipment then we will take-back and dispose of this for you when you buy a new machine in its place.

Servicing & Repairs Service

CRC (Tasktron Limited) are the sole Authorised Repair Centre for Canon (UK) Ltd's range of Bubble Jet printers, Multifunctional all in one machines, fax machines, scanners and calculators.

In fact as main UK suppliers for Esselte, Xyron, Dymo, Leitz and Citizen we offer a guaranteed repair service for all of these manufacturers.

A CRC engineer repairing a customer's machine

Our engineers are experienced and highly skilled and will quickly diagnose and repair any fault with your product. If you have a technical query or spare part enquiry then we will always endeavour to help you over the phone or by email.

We also offer a while-you-wait repair service - please phone us to make an appointment first though.

We have specialist product knowledge of many obsolete and current office machines and strive to provide a fast low cost maintenance and repairs service of the highest quality. So far as it is reasonable, equipment is restored as closely as possible to condition as new, in performance and appearance.

Generally we support the repair of most kinds of office equipment including calculators, typewriters, word processors, fax machines, dictation equipment, copiers, printers, scanners, label, sticker, laminator and magnet makers, document binders, cutting systems and other craft products, teaching aids and more, all to the same standard of excellence. Though broad, our remit does not extend to Desktop Computers.

Because of our engineering expertise we have repaired and reconditioned many machines which are for sale at a fraction of the cost of many new products. See our current special offers for further details about our A grade and reconditioned machines.

Also, check out our accessories in our store to buy replacement manuals and installation CDs for many printers, scanners, copiers and fax machines.

To obtain a quotation to service, maintain, refurbish or repair your office equipment please contact us by post, phone, fax, email or via our online form on the contact page.

Take-back and Recycling Scheme

By law you must not dispose of any electrical or electronic equipment in the normal waste stream and thereby end up in landfill where hazardous substances will leak out and cause soil and water contamination harming wildlife and also human health. It must be disposed of in an environmentally sound way to enable recycling and re-use of components from such equipment.

WEEE Directive logo

To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.

In line with current legislation (Waste Electrical and Electronic Equipment Regulation 2006), if you buy electrical and electronic equipment from us then we will take back and dispose of your old electrical and electronic equipment on your behalf in an environmentally sound way. We do not charge for taking and disposing of your WEEE items but customers are required to pay for any costs incurred in returning the item to us.

This will be on a one-for-one basis, as long as the new equipment is of a similar type and has the same function as the old equipment and the item is sent to us within one month of the date of purchase of the replacement product.

Please return your WEEE item to: CRC (Tasktron Limited), Unit 3, Wintonlea, Monument Way West, Woking, Surrey GU21 5EN, UK.

Kryptronic Internet Software Solutions